Privacy Policy

1. Who I Am

I am Elsa Rinne, a sex therapist based in Berlin, Germany.

If you have any questions about this Privacy Policy or how your data is handled, you can contact me at:
haveyoumetelsa@gmail.com

2. What Information I Collect

I only collect personal information that is necessary to provide my services or respond to your inquiries.

Information you provide directly:

• Your name and email address (e.g. when you contact me or book a session)

• Information you share in booking or intake forms

• Information shared during therapy sessions

Technical information (automatically collected):

• Basic website usage data (such as pages visited and browser type)

• Cookies or analytics data (if applicable)

3. How Your Information Is Used

Your information is used only to:

• Respond to your inquiries

• Arrange and provide therapy sessions

• Send booking confirmations and practical information

• Manage payments and scheduling

• Improve the website experience (if analytics tools are used)

I do not sell, rent, or share your personal information for marketing purposes.

4. Confidentiality in Therapy

Everything shared during therapy sessions is treated as confidential.

Your information will not be shared with third parties without your consent, except where required by law (for example, in situations involving a serious risk of harm to you or others, or other legal obligations).

5. Online Sessions & Third-Party Services

I use secure third-party services to support my work:

• Sessions may take place via Doxy.me, a platform designed for confidential healthcare communication

• Payments may be processed through PayPal or bank transfer

These services operate independently and have their own privacy policies. I recommend reviewing them if you would like more information about how your data is handled by these providers.

6. How Your Data Is Stored

I take appropriate technical and organizational measures to protect your personal data.

• Personal information is stored securely and only for as long as necessary

• Email communication may be stored within my email system

• Session notes, if kept, are stored securely and confidentially

Data is retained only as long as required to provide services and comply with legal or professional obligations.

7. Your Rights (GDPR)

If you are located in the European Union, you have the right to:

• Access the personal data I hold about you

• Request correction of inaccurate data

• Request deletion of your data (where legally permissible)

• Withdraw your consent at any time

• Request information about how your data is processed

To exercise any of these rights, please contact me at the email address above.

8. Cookies

This website may use essential cookies to ensure proper functionality.

If analytics or tracking tools are used, they may collect anonymized information about how visitors interact with the site. You can control or disable cookies through your browser settings.

9. Changes to This Policy

I may update this Privacy Policy from time to time. The most current version will always be available on this page.

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, you are welcome to contact me at:

haveyoumetelsa@gmail.com